FREE UK DELIVERY ON ORDERS OVER £40
FREE UK DELIVERY ON ORDERS OVER £40
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FAQ's

Shipping

We currently post to the UK only.

Standard Delivery £3.50 or FREE for orders over £40 - We aim to send within two working days using Royal Mail Second Class or Hermes as standard which usually takes 2-3 working days but can sometimes be longer during busy periods. Standard delivery is not tracked and we can not guarantee the delivery date.  

Express Delivery £5.95 - We will send out the next working day by Royal Mail first Class or Hermes Priority which usually takes 1-2 working days. This service is tracked but we can not guarantee the delivery date. 

DPD 24 £8.95 - Order by 12pm Mon - Thurs for same day dispatch and delivery within 24 hours of dispatch. 

 

If you need your order quicker than the standard processing times please contact us at hello@smallkind.co.uk and we'll do our best.

 

 

Returns

If for any reason you wish to return or exchange your order you may do so within 28 days so long as the item is in perfect unused condition and in the original packaging. Please obtain and keep proof of postage we cannot refund if the parcel is not received. 

The customer is responsible for return postage .  Outgoing postage costs will be  reimbursed if item is faulty. 

In the unlikely event that your order is faulty or damaged in transit please contact us hello@smallkind.co.uk we will be happy to offer a replacement as soon as possible.

 

Gift wrapping and Packaging

In order to reduce environmental impact we use recycled packaging where possible. We use as little packaging as possible but always ensure that the order is wrapped securely and protected appropriately.

If your purchase is a gift we can add a message on a little card and send directly to the recipient. Just add a note to your order at the checkout.

 

 

Where We Are

Smallkind Limited 

27 Allerton Grange Way

Leeds

LS17 6LP

United Kingdom

hello@smallkind.co.uk

 

We don't have a shop or show room (yet!) but if you are Leeds based or in the area you're welcome to take advantage of local collection and free local delivery to LS7, LS8 and LS17 postcodes.